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Auto Dealers' Trainer & Recruiters News

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December 05.2024

2 Minutes Read

Discover Who Took Home the 2024 myKaarma Tech Video Grand Prix Honors

Celebrating Innovation in Automotive Communication

myKaarma, a leader in communication and payment software solutions for the automotive industry, recently unveiled the winners of its highly anticipated 2024 Tech Video Grand Prix – Fall Edition. This unique contest highlights the creativity and professionalism of dealership technicians who use myKaarma’s cutting-edge video tools to enhance transparency with customers.

Winners Making an Impact

The competition, drawing over 300 entries from 15 OEM brands, recognized five outstanding technicians for their superb ability to convey technical information clearly and effectively through video. The winning entries, celebrated for their clarity and customer engagement, demonstrated technicians adeptly introducing themselves, highlighting issues, explaining repairs, and confidently suggesting budget-friendly solutions. Among the winners were Eric Jordan from Jeff Wyler CDJR Fort Thomas and the duo Connor Rothstein and Steve Giron from Holman Ford Turnersville.

Building Trust Through Communication

This annual contest serves a bigger purpose than merely awarding excellence; it emphasizes the crucial role transparency and communication play in fostering trust between dealerships and their clients. According to Suzanne Rogers, myKaarma’s Senior Performance Manager, the initiative empowers technicians to build lasting customer relationships by being transparent and clear in their communications.

The Future of Auto Service Communication

As video communication technology becomes more integrated into automotive services, its role in enhancing customer experience and service quality continues to expand. The trend is not just a fad but a transformation in how auto dealerships engage with clients. This approach ensures technicians are not only performing repairs but also educating and building trust with their customers, marking a shift towards more customer-centric service delivery.

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Larry J. Feldman is a 30-year veteran of the auto industry, having been an award-winning Cadillac Salesperson, General Manager, and Dealer Principal. He has owned and operated Career Changers USA since 2012. Larry was also a keynote speaker at AGWS's 15th anniversary meeting, a leader in the auto warranty sector.

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Discover Who Took Home the 2024 myKaarma Tech Video Grand Prix Honors

Celebrating Innovation in Automotive Communication

Winners Making an Impact

Building Trust Through Communication

The Future of Auto Service Communication

COMPANY

(215) 407-5174

AVAILABLE FROM 8AM - 5PM

City, State

32 Tanyard Rd, Richboro, Pennsylvania, 18954, United States

ABOUT US

Terms of Service

Privacy Policy

Core Modal Title

32 Tanyard Rd, Richboro, Pennsylvania, 18954,
United States