Auto Dealers' Trainers' & Recruiters News

September 10.2026

2 Minutes Read

Discover How Agero and MOTER Advance Connected Vehicle Claims

Connecting the Dots: Agero and MOTER Partnership Explained

In an innovative move that aims to redefine how we think about roadside assistance and insurance claims, Agero has announced a strategic partnership with MOTER Technologies, Inc. This collaboration, made possible through Agero's acquisition of Urgently, seeks to enhance the driving experience by merging digital solutions with real-time data insights.

The Technology Behind the Transformation

The partnership is a confluence of Agero’s rich history in accident management and MOTER’s cutting-edge insurtech capabilities. Together, they intend to create a robust solution that integrates roadside assistance with claims intelligence and driver engagement technologies. This means when a vehicle incident occurs, services like roadside assistance and claims processing can be activated together, paving the way for a more efficient response.

Why This Matters for Drivers and Insurers

Today’s drivers expect seamless, technology-driven experiences. A study from the insurance sector indicates that consumers are increasingly favoring companies that utilize advanced technologies to enhance service delivery. Research underscores that improved efficiency can significantly strengthen customer loyalty, a critical factor in the competitive automotive insurance market.

Empowering Insurers with Data

MOTER's platform leverages real-time connected vehicle data to provide insurers with clearer visibility on accident occurrences. By reconstructing incidents digitally, insurers can drastically shorten resolution times and enhance operational efficiency. This integration not only reduces fraud but also enhances the overall policyholder experience, a key concern highlighted by Agero's Chief Client Officer, Harrison Russell.

A Vision for the Future of Claims Handling

The future looks promising with this partnership, as insurers are pressured to transition from reactive assessments to proactive support models. The collaboration is expected to usher in a new era of customer engagement, where feedback on driving behaviors can be provided instantaneously, enhancing safety and further integrating technology into daily driving.

Take Action: Stay Ahead in the Evolving Auto Ecosystem

For dealership owners and general managers, understanding and adopting these trends can be pivotal. It is essential to stay informed about developments in insurance technology and roadside assistance that could enhance the overall customer experience. As Agero and MOTER pave the way for a new standard in claims and assistance, being proactive will ensure you remain competitive in the ever-evolving automotive landscape.

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09.10.2026

Discover the Impact of Upcoming Federal Auto-Loan Tax Deductions

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09.10.2026

The Recall Company: A Game-Changer for Managing Vehicle Recalls

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Discover the Analogue Automotive VHPK: The Ultimate Lotus Experience Awaits

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Larry J. Feldman is a 30-year veteran of the auto industry, having been an award-winning Cadillac Salesperson, General Manager, and Dealer Principal. He has owned and operated Career Changers USA since 2012. Larry was also a keynote speaker at AGWS's 15th anniversary meeting, a leader in the auto warranty sector.